Meet, Assist & Transfer

At Tourisiana Travel, we think that the Meet & Assist & hotel transfer process is someone's first impression of your company & of Egypt, & ought to provide a variety of vital services. Accordingly, our Tourisiana Travel uniformed professional representatives:

  • Offer guests the warmest welcome upon their arrival, whilst smoothing and speeding up all arrival procedures, including pre-purchase of visas at the airport at request, relieving guests from involvement in any of the administrational tasks of an arrival in Egypt, either at the airport or the hotel.
  • Protect the guest from being "hassled" at any point.
  • Ensure the guest is fully informed about his upcoming stay in Egypt.
  • At all times, to make the guest feel safe and comfortable, knowing he is in reliable hands.

WHAT IS THE "Tourisiana Travel DIFFERENCE" FOR MEET & ASSIST SERVICES?

  • Tourisiana Travel Airport Representatives wear clean, smart uniforms at all times.
  • A Tourisiana Travel sign (or sign with your company logo, if provided from your side), clearly marked with the guest's name, ensures easy recognition upon arrival.
  • Tourisiana Travel Representatives always offer to carry the guest's hand luggage.
  • Visa stamps are always pre-purchased prior to the guest's arrival (for authorized nationalities), to minimize waiting time.
  • The guest will never have to deal with his bags - from luggage carousel to vehicle, they are completely handled by his Tourisiana Travel Representative.
  • A Tourisiana Travel Meet & Assist includes all necessary tips for porterage at the airport, so the guest is never "nickel-and-dimed" for small change.
  • Assistance with all necessary airline procedures in case of lost or damaged baggage, and all further follow-up required to obtain delayed luggage thereafter.

WHAT'S SPECIAL ABOUT AN TOURISIANA TRAVEL TRANSFER AND HOTEL CHECK-IN?

  • Special Tourisiana Travel welcome pack for every guest including general information on Egypt, local customs, weather, maps, language, and health guidelines.
  • All vehicles used by Tourisiana Travel undergo strict Quality Control procedures to ensure they are clean, modern, and air-conditioned.
  • Tourisiana Travel Representatives fill in all necessary hotel registration forms for the guest.
  • Through our good relations with the Front Office desks of Cairo's top hotels, we ensure the best possible room assignment for the guest.
  • A Tourisiana Travel check-in includes all porterage tipping required at the hotel, plus follow-up with the Bell Captain to ensure timely delivery of luggage to the room.
  • Where Tourisiana Travel has booked the accommodation, our Representative will not leave the hotel before personally calling the guest in his room to make sure everything is to his satisfaction - and dealing with any concerns on the spot should there be a problem.

WHAT ABOUT VIP SERVICES?

Sometimes even a regular Tourisiana Travel arrival procedure is not enough for your most important guests. In such cases, we can implement special VIP Meet & Assist:

  • Swift passage through Passport Control, without the usual waiting in line.
  • Mercedes limousine for all individual transfers.
  • Cold towels and chilled mineral water on the transfer vehicle.
  • Long-stemmed rose for ladies.
  • Any other VIP service requested by our clients or guests.

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Contact Us

13 El-Obor Building - 9th floor – Suite 4
Salah Salem St, Cairo. P.O. 11562

Tel: (+202) 22 62 66 82 - 3 - 4 - 5
Fax: (+202) 22 62 66 46

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